Last Updated: August 1, 2024
Welcome to ConsoleTitans.com, operated by Ragna UAB (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, ConsoleTitans.com (“Website”), as well as your purchase of video game codes for PC and consoles through our platform.
By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our Website. We encourage you to read these Terms carefully to understand your rights and obligations when using our Website.
Ragna UAB is dedicated to empowering gamers and tech enthusiasts with access to authentic and licensed digital content. As a reliable reseller, we pride ourselves on offering only genuine keys for leading gaming platforms such as Steam, Epic Games Store, Uplay, and Origin. Whether you’re diving into the latest blockbuster releases, exploring indie innovations, or rediscovering timeless classics, Ragna UAB provides everything you need to enhance your digital experience. Trust us to deliver secure, legitimate, and high-quality solutions tailored to your gaming and software needs.
1. Company Information
- Company Name: Ragna UAB
- Company Number: 306659494
- Registered Address: Klaipėdos g. 4A, Jokūbavo k., LT-97210 Kretingos r., Lithuania
- Contact Email: hello@consoletitans.com
2. Purchases
2.1. Product Information: Ragna UAB offers digital video game codes for PC and console platforms. The codes provided by our Website are delivered electronically and are redeemable directly through the respective gaming platforms. Users are responsible for ensuring compatibility with their gaming devices and platforms before completing a purchase.
2.2. Pricing and Availability: All prices listed on the Website are in Euros (€) and are inclusive of applicable taxes unless stated otherwise. We strive to ensure that all information regarding product availability, descriptions, and prices is accurate; however, errors may occur. In such cases, we reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Website is inaccurate at any time without prior notice. Discounts, promotional offers, and pricing adjustments may be available for limited periods.
2.3. Order Process: To purchase a product, you must select the desired game code, add it to your cart, and complete the checkout process by providing the required payment information. By completing your order, you are making an offer to purchase the selected product(s) under these Terms. All orders are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in the product or pricing information, or suspected fraud.
2.4. Payment: Full payment is required at the time of purchase. We accept a variety of payment methods, including major credit cards, debit cards, PayPal, and other payment methods as specified on the Website. By submitting your payment information, you represent and warrant that you are authorized to use the chosen payment method and that all information you provide is accurate and complete.
2.5. Delivery: Upon successful payment, the purchased game code will be sent to the email address provided during the checkout process. Delivery times are generally instantaneous but may vary due to factors such as payment processing times, system errors, or unforeseen technical issues. If you do not receive your code within a reasonable period, please contact us immediately at hello@consoletitans.com. Users are encouraged to check spam or junk folders before reaching out.
2.6. Technical Requirements: Users must ensure they have a stable internet connection and the appropriate platform accounts (e.g., Steam, Uplay) to redeem digital codes. The Company is not responsible for technical issues caused by user error or system incompatibility.
3. Refunds and Returns
3.1. Digital Products: Due to the nature of digital products, all sales are final. Once a code has been delivered to you, it is considered used, and no refunds, returns, or exchanges will be provided, except as required by applicable law.
3.2. Defective or Invalid Codes: If you receive a defective or invalid code that cannot be redeemed, please contact us within 14 days of purchase at hello@consoletitans.com. We will investigate the issue, and if the code is found to be defective, we will either provide a replacement code or issue a refund at our discretion. Proof of issue, including screenshots and error messages, may be required.
3.3. Chargebacks and Disputes: If you initiate a chargeback or dispute a payment for an order that has been completed and the code delivered, we reserve the right to take necessary legal action to recover the funds and associated costs. Users are encouraged to contact us first to resolve any issues amicably.
4. User Account
4.1. Account Creation: To make a purchase, you may be required to create an account on our Website. You agree to provide accurate, complete, and current information during the registration process. You are responsible for maintaining the accuracy of this information and for updating it as necessary.
4.2. Account Security: You are responsible for safeguarding the confidentiality of your account information, including your password. You agree not to share your account credentials with anyone. If you suspect any unauthorized access or activity on your account, you must notify us immediately at hello@consoletitans.com.
4.3. Account Termination: We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to violation of these Terms, fraudulent activity, or misuse of our services. Upon termination, your right to use the Website and its services will immediately cease.
5. Prohibited Conduct
You agree not to engage in any of the following prohibited activities:
- Unlawful Use: Using the Website for any unlawful purpose or in violation of any applicable local, national, or international law or regulation.
- Infringement of Rights: Engaging in any activity that infringes or violates the intellectual property rights or any other rights of any person or entity.
- Automated Access: Using bots, spiders, scrapers, or other automated means to access the Website, collect data, or interfere with the proper functioning of the Website.
- False Information: Providing false, misleading, or inaccurate information to us or other users.
- Security Violations: Attempting to interfere with, compromise, or circumvent any security features of the Website.
6. Intellectual Property
6.1. Ownership: All content on the Website, including but not limited to text, graphics, logos, images, software, and digital downloads, is the property of Ragna UAB or its licensors and is protected by Lithuanian and international intellectual property laws.
6.2. License: You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes. This license does not allow you to modify, reproduce, distribute, display, perform, or create derivative works from any content on the Website without our express written permission.
6.3. Trademarks: All trademarks, logos, service marks, and trade names displayed on the Website are the property of Ragna UAB or their respective owners. You may not use any of these marks without prior written permission from the owner of the mark.
7. Limitation of Liability
7.1. No Warranty: The Website and all content, products, and services provided through it are offered “as is” and “as available,” without any warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted, error-free, or secure, or that any defects will be corrected.
7.2. Limitation of Damages: To the fullest extent permitted by applicable law, Ragna UAB shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of or inability to use the Website or any products purchased through it, even if we have been advised of the possibility of such damages.
7.3. Force Majeure: We shall not be liable for any failure or delay in our performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, strikes, or other labor disturbances, or interruptions in power, communications, or transportation.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Lithuania, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Lithuania.
9. Security Capabilities and Policy for Transmission of Payment Card Details
At ConsoleTitans, we are committed to ensuring the highest level of security for our customers when processing payment card transactions. Below are the measures and policies we implement to protect your payment details:
9.1. Data Encryption
All payment card details are transmitted securely using industry-standard encryption protocols, such as Secure Socket Layer (SSL) and Transport Layer Security (TLS). This ensures that your sensitive data is encrypted during transmission and cannot be intercepted by unauthorized parties.
9.2. PCI DSS Compliance
We comply with the Payment Card Industry Data Security Standard (PCI DSS) to protect your payment card information. Our systems and processes are regularly audited to maintain compliance with these stringent security standards.
9.3. Tokenization
ConsoleTitans employs tokenization technology to enhance the security of your payment details. When you make a transaction, your payment card number is replaced with a unique token, minimizing the storage of sensitive data on our servers.
9.4. Secure Payment Gateways
All transactions are processed through secure, certified payment gateways. These gateways use advanced fraud detection and prevention measures to ensure the safety of your transactions.
9.5. No Card Data Storage
ConsoleTitans does not store your complete payment card details on our servers. Only the necessary data required to process refunds or comply with legal obligations is securely stored, and access to this data is strictly limited.
9.6. Fraud Prevention Measures
Our platform uses robust fraud prevention tools to monitor and detect suspicious activities. This includes real-time monitoring of transactions and AI-powered systems to identify potential threats.
9.7. User Responsibility
We encourage our users to protect their account credentials and ensure that they are accessing ConsoleTitans through a secure network. Avoid sharing sensitive information over public or unsecured networks.
9.8. Customer Support for Security Concerns
If you suspect unauthorized activity or have concerns regarding the security of your payment details, please contact our customer support team immediately at hello@consoletitans.com
10.9. Regular Updates and Audits
ConsoleTitans continuously updates its security measures to stay ahead of emerging threats. Regular audits and assessments are conducted to ensure the ongoing effectiveness of our security systems.
Your trust is our priority. We are dedicated to providing a secure and seamless shopping experience for all our customers.
10. Changes to Terms
We reserve the right to modify or update these Terms at any time in our sole discretion. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review these Terms periodically for any updates. Your continued use of the Website after the posting of changes constitutes your acceptance of the revised Terms.
11. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Customer Support and Contact Information
If you have any questions, concerns, or need assistance with your account or purchases, please contact our customer support team:
We strive to respond to all inquiries within 48 hours. Your satisfaction is important to us, and we are committed to resolving any issues promptly and professionally.
Thank you for choosing ConsoleTitans.com. We hope you enjoy our products and services!
